Conflict Management and Managing Differences

28th November 2019

UKLA Management Masterclass series:
Developing Interpersonal skills to improve performance; these are a series of one day masterclasses in management and leadership to develop the skills of those responsible for managing people, resources, products and/or customer accounts.

Conflict Management and Managing Differences gives delegates some simple insights into why and how conflict arises, some tools to help when it does, and how to look for signs of it occurring so that you can anticipate, act and prevent conflict escalating further.

More information on the Masterclass series can be found in the training area of the website.

For more information or to book your place on this module please contact secretariat@ukla.org.uk